Welcome to Si Mart, your trusted online shopping destination operated by SI Group.
By accessing or using our website www.simart.com.bd, you agree to be bound by the following Terms & Conditions and our Privacy Policy. Please read them carefully before using our Service.
These Terms of Service govern your use of the Si Mart website, mobile app, and related services.
Our Privacy Policy explains how we collect, use, and protect your personal data.
By accessing our platform, you acknowledge that you have read, understood, and agreed to both the Terms and the Privacy Policy.
If you do not agree, please discontinue using our services and contact us at support@simart.com.bd or simartoffice@gmail.com for assistance.
By using our platform, you agree to receive service updates, order notifications, promotional offers, and newsletters from Si Mart.
You may opt out anytime by clicking the “Unsubscribe” link or emailing support@simart.com.bd.
When making a purchase, you may need to provide details such as:
Payment method information (e.g., card or mobile wallet)
Billing and shipping address
Contact number and email
You confirm that:
You have the legal right to use your chosen payment method.
The information you provide is accurate and up to date.
We may use third-party services to process payments securely.
Si Mart reserves the right to cancel or refuse any order for reasons such as stock unavailability, pricing errors, or suspected fraud.
To ensure flexibility and convenience, Si Mart supports a wide range of secure payment options, including:
💳 Mobile Banking: bKash, Nagad, Rocket, Upay
🏦 Bank Transfer (Selected Banks)
💰 Cash on Delivery (Available in select areas)
All transactions are processed through secure payment gateways to protect your financial information.
Once a payment is confirmed, you will receive an instant SMS and/or email notification.
Please double-check your transaction ID and payment details before completing checkout.
If you face any payment issues, contact us immediately at support@simart.com.bd or simartoffice@gmail.com.
Some services may be offered on a subscription basis.
Your subscription will automatically renew unless canceled before the next billing cycle.
You can cancel anytime from your account dashboard or by contacting customer support.
From time to time, Si Mart may offer free trials for premium services.
If billing information is provided during a free trial, you won’t be charged until the trial ends.
After that, regular subscription fees will apply unless canceled.
We reserve the right to update product prices or subscription fees at any time.
Users will be notified in advance of any changes. Continued use of the service means you accept the new rates.
Refund requests must be made within 7 days of the original purchase date.
Refunds are processed based on payment method and eligibility under our Return Policy.
All content on Si Mart, including text, images, designs, logos, and code, is owned by Si Group or licensed for use.
You may not reproduce, distribute, or modify any content without prior written permission.
You agree not to use our website for:
Illegal or fraudulent activities
Spamming or phishing
Uploading viruses or malicious files
Impersonating others
Violating copyrights or trademarks
Interfering with website performance or security
Any misuse may result in immediate suspension of your account and possible legal action.
We use trusted third-party analytics tools to monitor usage and improve performance.
These services may collect anonymous data such as browser type, visit duration, and location (non-personal).
The Service is intended for individuals aged 8 and above.
If you are under 8 years old, you are not permitted to use our platform.
When you create an account, you agree to:
Provide accurate and current information.
Maintain the confidentiality of your password.
Be responsible for all actions under your account.
Si Mart reserves the right to terminate or suspend any account that violates these Terms or provides false details.
All trademarks, logos, and brand elements displayed on our platform are the property of Si Group.
You may not use them without prior written approval.
If you believe your copyrighted content has been used improperly on our platform, please notify us at support@simart.com.bd with the subject line “Copyright Infringement.”
Include:
Your name and contact information
Description of the copyrighted work
URL of the infringing material
A statement of good faith belief
We welcome feedback and ideas to improve our services.
By submitting feedback, you agree that Si Mart may use it freely without any obligation or compensation.
Our site may contain links to third-party websites.
We are not responsible for their content, privacy policies, or practices.
Please review their respective terms before using those services.
Our Service is provided “as is” and “as available.”
We do not guarantee uninterrupted or error-free access.
Use of our website and services is entirely at your own risk.
To the fullest extent permitted by law, Si Mart shall not be liable for any indirect, incidental, or consequential damages arising from your use of the platform or products purchased.
Our maximum liability shall not exceed the total amount paid by you for the specific product or service.
We may suspend or terminate your account immediately if you violate these Terms.
All relevant clauses, including ownership, liability, and warranty, will survive termination.
These Terms are governed by the laws of Bangladesh.
Any disputes will be handled under the jurisdiction of Bangladeshi courts.
We may update or modify our Service at any time without prior notice.
We will not be liable for any temporary unavailability or downtime.
We may revise these Terms periodically.
Continued use of our Service after updates constitutes acceptance of the revised version.
Please review this page regularly to stay informed.
Failure to enforce any term shall not be considered a waiver.
If any provision is found invalid, the remaining clauses will still apply in full force.
By accessing or using Si Mart, you acknowledge that you have read, understood, and agreed to these Terms & Conditions in their entirety.
📧 Email: info@simart.com.bd / simartoffice@gmail.com
🌐 Website: www.simart.com.bd
📞 Customer Support: Available 7 Days a Week